Conflict management and stress management

Seminar in Minsk for professionals from business and civil society

March 17 Saturday


March 17, 2018, 14:00 - 19:00


Hotel Renaissance, Dzerzhinsky Avenue 1 E Minsk 220036, Minsk, Meeting room 1+2


Tatyana Pan, Dr. Wolfgang Sender



Main objective of the seminar is to provide participants with the possibility to develop and improve their knowledge in conflict management and stress management within organizations. In addition we open network possibilities for the participants.

Also available in Deutsch

In 2018 Konrad-Adenauer-Stiftung Belarus together with its partners starts a new seminar series to improve personal skills of representatives of business, universities, think tanks and NGOs.

The main objective of this seminar is to provide participants with the possibility to develop and improve their personal skills in conflict management and stress management. In addition we open network possibilities amongst the participants.

Stress and Burnout are a real problem of efficiency

A person in a status of burnout is not very effective, cyclical, hysterical, slow, categorical... On average, more than 20% of the sick days in the workplace are associated with stress and burnout syndrome in one way or another. After the seminar you will be able to cope with your stress and burnout and to consequently raise your efficiency, as a maximum - you can take the necessary changes in your organization to prevent burnout of your colleagues.

Prevention of ‘acute angles’

You will learn to negotiate in such a way that would not cause ‘acute angles’. The seminar will consider both the different strategies for negotiating, depending on the goals, the personalities of the negotiation process, and the tools necessary for smooth drift during the conflict in the negotiations. The Harvard Conflict Resolution Method will also be considered. At first the participants will be tought to sort out how to conduct negotiations depending on the type of person's interlocutor, and then - they will go on to train various models of conflict prevention.

The main elements of the program

1. Effective conflict resolution skills

  • Conflict prevention
  • Conflict signals. Ability to understand and to stop the growing conflict
  • The basics of people's conflict behavior
  • Peculiarities of communicating with people of conflict
  • Ability to communicate with aggressive people in a situation of pressure
  • Ability to enter into a constructive dialogue
  • Personal conflict resolution skills
  • How to remove tension and to constructively exit the situation

2. Ability to defend your position in different situations. Effective behavior in conflict

  • Analysis of own strengths and weaknesses in solving conflicts in difficult situations
  • Self-analysis in conflict

3. Self-regulation and emotional stability

  • Managing emotions
  • Mechanisms of psychological protection
  • Energy technics
  • Controlling emotions
  • Prevention of emotional burnout

4. Stress-resistance

  • Sources of stress, professional burnout
  • Peculiarities of individual response to stress
  • Ways of self-regulation and withdrawal from stress
  • The formula of happiness

The training will be conducted by Tatyana Pan, certified business-trainer, couch, consulter, and psychologist. Tatyana took training courses in Kiev, Moscow, Vienna, Sofia and Prague. To the training spheres where she has many years’ professional experience inter alia belong Negotiating, Effective Communication, Conflict and Stress Management. Her clients’ portfolio contains companies Olimp, Coca-Cola, Reckitt Benckiser, Golden Staff, TeamLink, Medical Marketing Agency and others. Her training method is ‘Learning by Doing’. Thanks to her psychological education, Tatyana provides a flexible approach taking into account individual characteristic of the training’s participants. Besides of training activities Tatyana has her own successful experience in sales of goods and services and in negotiations.

The seminar will be in Russian language only!

Registration: Please register for participation until March 15, 2018

About Konrad Adenauer Foundation

Konrad-Adenauer-Stiftung (KAS) is a German political foundation, closely associated with the Christian Democratic Union of Germany (CDU). In Belarus, Konrad-Adenauer-Stiftung engages the entire society in dialogue. We would like to support and make stronger bilateral relations of the Republic of Belarus with the Federal Republic of Germany and the European Union. Our aim is to help the Republic of Belarus find an active, self-sufficient and self-determined place among the European community of states. We perceive ourselves to be a think-tank and a bridge-builder, which creates political opportunities, ensures interactions and exchange between Belarus and the EU. To achieve these goals, the KAS, among other things, organizes educational events and consultations, dialogue and information programmes in Belarus, Lithuania, Germany and Brussels. Our partners in Belarus include members of parliament, politicians, members of the government and administration officers of all levels, representatives of the economy (enterprises and business associations), journalists, media representatives and owners, think-tank experts, non-governmental organizations (NGOs), governmental organizations (GOs), researchers, professors, associate professors and teachers from a variety of educational institutions, as well as youth and students.

Seminar of Konrad-Adenauer-Stiftung Belarus

Konrad-Adenauer-Stiftung Belarus offers a series of personal development seminars in Minsk for business and civil society professionals.

Contact person

Dr. Wolfgang Sender

Leiter des Auslandsbüros Belarus

Dr. Wolfgang Sender
Phone + 370 52 629475
Fax + 370 52 122294
Languages: Deutsch,‎ English,‎ русский


Institute for German and European Studies (IFDE)at the Belarusian State University