Consumer Protection: Reality and Responsibilities - Foundation Office Palestinian Territories
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Alatrash opened the meeting by reviewing the Consumer Protection Law No. (21) and addressed the general principles of consumer rights. He then raised awareness for the important role of specialized entities such as the Palestinian Society for Consumer Protection, which aims to protect consumer rights by participating in the formulation and coordination of the relationship between all parties concerned with consumer protection. The speaker further referred to the Public Health Law No. (20), explaining that the law provided penalties for wrongdoing. Atrash also touched on the duties of the Consumer Protection Department in practice like the follow-up of complaints, control and inspection of goods, control of prices, and fight of fraud, monopoly cases and exploitation. At the end of the meeting, the floor was opened for a lively discussion.