Presenting KAS Study on “Options for the Development of Sub-National Administrative Complaint Mechanisms in Cambodia”

In cooperation with the Ministry of Interior

Presentation of the KAS “Option report on further development/alignment of existing subnational administrative complaint mechanisms in Cambodia”.


With support from development partners to implement the Royal Government of Cambodia’s decentralisation and deconcentration policies, two sub-national administrative complaint mechanisms, namely the Provincial Accountability Working Group (PAWG) and District Ombudsman (DO) have been introduced. However, these sub-national administrative complaint mechanisms and their standard procedures are still in the process of consolidation and are in need of strengthening and improvement. Therefore, the Ministry of Interior has asked for inputs on how to strengthen and align the existing two sub-national administrative complaint mechanisms, as one of the elements of a comprehensive system to guarantee the respect and protection of citizen rights provided by the Cambodian Constitution.

On request of the Ministry of Interior and KAS, the authors of the study presented during the workshop have reviewed existing policies as well as the legal framework in Cambodia and conducted site visits to the Kampong Cham and Kampong Speu provinces in May 2013 in order to develop proposals for the sub-national administrative complaint mechanisms. The following findings are the result of desk research, the aforementioned site visits and an International Conference in Siem Reap, which was organized by KAS Singapore in cooperation with KAS Cambodia and the Ministry of Interior and took place in June 2013.

The workshop intends to present the study to the Ministry of Interior to provide them additional input for the further policy development.

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Sofitel Plaza Hotel, 26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac, 12301 - PHNOM PENH


Denis Schrey

Denis Schrey bild

Head of the Multinational Development Dialogue Brussels +32 2 66931 70 +32 2 66931 62
Draft Program for Option Report