Digital Transformation at the Local Level in Kosovo

This paper aims to address one of the greatest challenges and opportunities of public administration in Kosovo: digital transformation and the use of artificial intelligence (AI) to increase transparency, efficiency and citizen engagement in decision-making, with particular emphasis on increasing transparency and accountability. The purpose is to provide an analytical overview of the current state of digitization in the municipalities of Kosovo, the role of youth in the public innovation process, and the potential of AI for modernizing governance.