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Workshop

Advancing the Public Sector and Empowering Local Communities with Generative AI

Path to Effective Digital Local Governance with Knowledge, Skills, and Ethics

Over the past decade, the world has entered an era of rapid technological transformation, particularly with the development of Artificial Intelligence (AI), which has had a broad impact on daily life, the economy, and public administration. One of the technologies that has drawn significant attention is Generative AI. This creates opportunities for government agencies to apply it in enhancing the quality of public services across various dimensions, including prompt responsiveness, accuracy, accessibility, and transparency. However, despite Generative AI’s high potential in enhancing the efficiency of public administration, the adoption of such technology in the public sector still faces several challenges. These include digital inequality, users’ understanding and ability to utilise the technology, data security and safety, as well as issues of ethics and social responsibility. Without proper knowledge, understanding, and skills, the use of AI could lead to errors, misinformation, or even undermine public trust in government agencies. Therefore, it is critically important that public sector personnel and local community leaders receive appropriate training and capacity building on this significant issue.

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Khon Kaen Province, as the center of the Northeastern region, has made significant progress in economic, social, and innovation development. At the same time, however, it still faces challenges in managing public services to effectively and equitably meet the needs of citizens in the digital era. Enhancing Generative AI skills for executives, officials of regional, provincial, and local government agencies, as well as local community leaders, is therefore a crucial mechanism to help the province cope with technological changes and to create new forms of public services that are more responsive and more easily accessible to the people.

 

With the above-mentioned reason, College of Local Administration at Khon Kaen University or COLA-KKU as an educational institution, realises the significance in providing academic service on this matter and plans to implement the project to tackle those challenges through the format of the workshop. With the support of KAS, this workshop series aims not only to provide participants with theoretical knowledge about Generative AI, but also to offer hands-on practice in using AI tools to solve work-related and service delivery challenges in government agencies. These include tasks such as preparing documents, designing projects, conducting policy data analysis, strategically communicating with the public, and even applying AI to support strategic decision-making. In addition, the workshop will emphasise raising awareness of ethics, responsibility, and data security—core principles that are essential in managing modern technologies.

 

In addition, this project will play an important role in building networks of collaboration between government agencies and community leaders to continuously exchange approaches for applying AI at the local level in a creative and sustainable manner. Such cooperation will help generate concrete progress, which can be extended to improving local systems and policies of higher quality, as well as strengthening public trust in government institutions.

 

Therefore, these capacity-building workshops on the use of Generative AI for government personnel and community leaders will represent a crucial step in developing human resources and digital efficiency in Khon Kaen Province’s public sector and local communities. It will enable them to better cope with technological change and create a new generation of public services that are effective, secure, and ethical.
 

Thursday, 20 November 2025

Group 1 Executives and officials from provincial government offices, local administrative organisations in sub-district and provincial levels, municipalities

 

Moderator: Asst. Prof. Dr. Saksuriya Traiyarach

 

08.00-08.30

Registration and workshop material distribution by Organising Team

 

08.30-08.45

Opening, introduction, welcome remarks by Dean of COLA-KKU and KAS Thailand

 

08.45-09.15

Warm-up, check-in, survey of expectation and pre-workshop assessment

by Asst. Prof. Dr. Saksuriya Traiyarach

 

09.15-10.15

Lecture on “Generative AI for the Reformation of Public Sector and Public Services: General Knowledge, Its Significance, Ethics, Safety and Security”

by Prof. Dr. Wanida Kanarkard

 

10.15-10.30

Coffee/tea break

 

10.30-12.00

Workshop 1: Utilising Generative AI in Government Document and Paper

by Asst. Prof. Dr. Anucha Somabut and Asst. Prof. Dr. Grichawat Lowatcharin

 

12.00-13.00

Lunch break

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13.00-14.30

Workshop 2: Generative AI for Conducting Data Analysis and Preparing Policy Reports

by Asst. Prof. Dr. Anucha Somabut and Asst. Prof. Dr. Grichawat Lowatcharin

 

14.30-14.45

Coffee/tea break

 

14.45-15.45

Workshop 3: Generative AI for Public Communication and Engagement

by Asst. Prof. Dr. Anucha Somabut and Asst. Prof. Dr. Grichawat Lowatcharin

 

15.45-16.15

Group Discussion on Opportunities and Obstacles of Utilising Generative AI in Local Administration

by Dr. Panpun Ronghanam

 

16.15-16.30

Key takeaways, post-workshop assessment, certificate and group photos, closing by Organising Team

 

End of Day 1

Friday, 21 November 2025

Group 2 Local community leaders and representatives from civil society

 

Moderator: Asst. Prof. Dr. Saksuriya Traiyarach

 

08.00-08.30

Registration and workshop material distribution by Organising Team

 

08.30-08.45

Opening, introduction, welcome remarks by Dean of COLA-KKU and KAS Thailand

 

08.45-09.15

Warm-up, check-in, survey of expectation and pre-workshop assessment

by Asst. Prof. Dr. Saksuriya Traiyarach

 

09.15-10.15

Lecture on “What Are the Benefits of Generative AI to the Local Communities?”

by Assoc. Prof. Dr. Narong Kiettikunwong

 

10.15-10.30

Coffee/tea break

 

10.30-12.00

Workshop 1: Generative AI for Supporting Government Works

by Asst. Prof. Dr. Anucha Somabut and Asst. Prof. Dr. Grichawat Lowatcharin

 

12.00-13.00

Lunch break

 

13.00-14.15

Workshop 2: Generative AI for Data Analysis and Reporting

by Asst. Prof. Dr. Anucha Somabut and Asst. Prof. Dr. Grichawat Lowatcharin

 

14.15-14.30

Coffee/tea break

 

14.30-15.30

Workshop 3: Generative AI for Improving Public Outreach

by Asst. Prof. Dr. Anucha Somabut and Asst. Prof. Dr. Grichawat Lowatcharin

 

15.30-16.15

Group Activity on AI for Communities: Design and Possible Implementation

by Asst. Prof. Dr. Umawadee Detthamrong

 

16.15-16.30

Key takeaways, post-workshop assessment, certificate and group photos, closing by Organising Team

 

End of Day 2

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