Details
The project aims to strengthen digital capabilities among relevant stakeholders as well as to deliver responsive public services to the citizens in an innovative and sustainable manner. Through on-the-job training and co-design approaches, the project will further enhance the existing “SILA Hug” digital public service platform, originally co-developed by Sila Town Municipality and COPA KKU.
The project is divided into three phases, as follows:
- Phase 1: Preparation Workshop and System Development Planning
- Phase 2: Co-Design Workshops; Delivering and Producing System Development
- Phase 3: Output Presentation, Evaluation, Knowledge Transfer, and Scaling-Up
This activity is part of Phase 3 of the initiative, which focuses on presenting the results of the development and testing of platform improvements carried out in Phases 1 and 2. The aim is to better address users’ needs and enhance the efficiency of local public services. It will also provide a platform for experts to evaluate the results, share knowledge, and prepare for future scaling and implementation.
Agenda
09:00 – 09:30 Registration
09:30 – 10:00 Welcome Remarks and Project Objectives
- Assistant Professor Dr. Sirisak Laochankham, Dean, College of Public Affairs and Public Policy
- Ms. Orapan Suwanwattanakul, Project Manager, Konrad-Adenauer-Stiftung (KAS) Thailand Office
- Mr. Pairat Thaweewan, Mayor of Sila Municipality
10:00 – 10:30 Presentation “Outputs of Refined and Developed SILA Hug Platform on Sila Town Municipality-issued Licence and Certificate Expiry Date Reminding Function”
System Developers’ Perspectives: Concept Design and Applying AI for Practical Use
- Asst. Prof. Dr. Manasawee Kaenampornpan, Project’s Main Researcher and Developer,
Department of Computer Engineering, Faculty of Engineering, Khon Kaen University
10:30 – 11:10 Presentation and Demonstration of Utilising the Refined SILA Hug Platform
Users’ Perspectives: How to Utilise and Optimise the Platform
- Officials Representing Sila Town Municipality, Names tba
1) On Social Welfare Division
- Dormitory Business Licence Registration Management System
- Dormitory Manager Licencing Registration System
2) On Public Health and Environment Division
- Health-Hazardous Business Registration System
- Food Sales and Storage Premises Registration System
11:10 – 11:45 Commentaries by Academic Consultants “From Prototype to Effective and Refined System”
- Asst. Prof. Dr. Denpong Soodphakdee, Vice President for Education and Digital, KKU
- Asst. Prof. Dr. Anucha Somabut, Assistant to the University President for Education, KKU
- Dr. Kitt Tientanopajai, Assistant to the President for Digital Affairs, KKU
- Asst. Prof. Dr. Pipat Reungsang, Director, Office of Digital Technology, KKU
11:45 – 12:00 The Way Forwards: Exchange of Knowledge, Resources, Directions, Opinions, and Guidelines on Local Administration’s Online Platform Development Wrap-up: Collective Reflection and Lessons Learned
Floor for Participants from Local Administrations to Openly Exchange, Raise Questions, and Reflect the Possibilities for Their Organisations’ Platform Set-up and Development
12:00 – 13:00 Lunch
Topics
Partners
